When do I get my Door Code?

We typically send you your pickup instructions within 24 hours of your reservation starting. We’ll send you the pickup address, van identification info (license plate), and door access code. You are then able to pickup your van as early as you’d like on that first day of your reservation. Please make sure to check your SPAM folder. Please keep in mind you may not get your door code up until 4 hours before your rental. Please make any pickup request by replying to your original confirmation email.

Wandervans uses a super convenient self checkout pickup and drop off system that allows you to pick up or return your van any time you would like. Your custom access code will be the last 5 digits of our phone number and will be valid on the day of pickup.

Please do not pickup your van the day before without permission. If you want to pickup your van the night before please select this “Add-On” while making your reservation, or reply to your original confirmation email so we can verify availability. Please make any pickup request by replying to your original confirmation email. You don’t need to notify us if you are going to be late picking up your van.